Laser Awards Frequently Asked Questions

Answers to Frequently Asked Questions

What is the laser engraving process?
Laser engraving uses a low power laser to burn into gold or silver finish or direct to natural hardwood to create exact replicas of your degree. The laser spot is very small so high resolution graphics can be engraved and as material is removed, the finished product is quite permanent.

When will I receive my laser plaque?
Plaques will normally be received within 3 weeks of ordering. Each order is validated with the relevant University to ensure only bona fide plaques are produced. Whilst the validation process affects the turnaround time, 2-3 weeks is the norm.

What bases are available for gold or silver plaques?
Gold or silver finish plates can be supplied on a choice of three price levels of bases - the entry level black satin, red marble and black marble bases, the popular black piano and chestnut piano finish bases and the more exclusive hand-made Tasmanian timber bases. All are available in both A4 and A3 size, though there are sometimes delays with some of the the A3 sizes owing to their rarity. Please phone us on 07-4638244 to check on turnaround times. We recommend you choose an A3 size base if you wish your Laser Awards plaque to be on public display, where it is an allowable tax deduction. Check out our product gallery.

Where can I see samples of the laser plaques?
Laser plaque displays are available at graduations and at several Queensland Universities - usually in the bookshop. Contact us for a location near you.

Is there a discount if I order more than one plaque?
Yes, for 2 plaques to one address the post & pack fees are discounted.
For 3 or more plaques to one address, please contact Laser Awards for a quote.

Can I get my older degree made into a plaque?
Yes, we have the graphics for several Australian universities. Where we don't have the graphics for older degrees we require an overall photocopy of the degree and enlargements of any logos, seals and signatures. Contact us for more information.

Why do you need a photocopy of my degree?
A photocopy provides a check of the details on the degree such as name, qualification and conferment date as well as the layout and official signatures that can vary from year to year. As laser engraving is a permanent process, if one letter is wrong the plaque must be scrapped.

What size plaques are available?
The most common plaques are 230mm x 300mm (approximately A4 in size) but the gold or silver are also available in 300mm x 400mm which is approximately A3 size.

What timber plaques are available in the A3 size?
All are available and are only made from sustainable and recycled timbers.

What type of wood do you use?
Laser Awards currently uses myrtle, blackwood or tasmanian oak.

Can I order a straighter grain timber?
Yes, if you prefer a straighter grain or a wavy grain plaque, please note that on your order form. Where possible we will try to accommodate your preference. Note that all natural wood products have minor blemishes. However we are very choosy in selecting wood that minimizes any blemishes and complements your degree.

Will the gold or silver tarnish with time?
No, the engraving material consists of a plastic base, a micro thin layer of gold or silver and a clear finish on top. The gold or silver has a clear finish to prevent tarnishing and will endure through the years.

Do I have to order now?
No, orders can be placed at any time, either at graduations, via our website or via telephone (07) 4638 2444  OR  FAX: (07) 4638 2467. Reply paid envelopes accompany our displays and are a convenient way to place orders.

Can I pay later?
Yes, payment is not required at time of ordering. However, payment is required before plaques will be dispatched.